Shipping policy
Last updated: 13th September 2025
We aim to make your shopping experience with The Little Baby Company as smooth as possible. Below you’ll find everything you need to know about delivery times, costs, and processing.
1. Processing Times
- Orders are typically processed within 2–3 working days (Monday–Friday, excluding bank holidays).
- You’ll receive an email confirmation once your order has been dispatched or ready for collection.
2. UK Delivery
- Standard Delivery: £2.95 on orders under £20
- Standard Delivery: £3.95 on orders £20.00–£39.99
- Standard Delivery: £4.95 on orders £40.00–£74.99
- Free Delivery: Available on orders over £75
We use trusted courier services to ensure your items arrive safely.
3. International Delivery
At this time, we only deliver within the UK.
4. Click & Collect (optional)
If you’d like to collect your order directly from Happy Mama Hub, Brampton, select Local Collection at checkout. We’ll email you when your order is ready.
5. Delays & Issues
While we always aim for prompt delivery, delays can sometimes occur beyond our control (e.g. postal strikes, severe weather). If your order hasn’t arrived within the expected timeframe, please contact us at hello@thelittlebabycompany.co.uk with your order number.
6. Missing or Damaged Parcels
- If your parcel arrives damaged, please contact us within 48 hours with photos.
- If your order hasn’t arrived, let us know within 7 days of the expected delivery date, and we’ll investigate with the courier.
7. Contact Us
For any delivery questions, please get in touch:
The Little Baby Company
Email: hello@thelittlebabycompany.co.uk
Address: The Little Baby Company, Happy Mama Hub, Unit 3 The Barns, 42 Thrapston Road, Brampton PE28 4TD