Terms of service

Last updated: 13th September 2025

Welcome to The Little Baby Company. By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

1. About Us

The Little Baby Company (“we”, “our”, or “us”) operates this website to provide curated toys, gifts, and baby essentials.

Contact details:
Email: hello@thelittlebabycompany.co.uk
Address: The Little Baby Company, Happy Mama Hub, Unit 3 The Barns, 42 Thrapston Road, Brampton, PE28 4TD UK

2. Use of Our Website

  • You must be at least 18 years old to place an order.
  • You agree to use our website for lawful purposes only and not to misuse or attempt to disrupt our services.

3. Products & Descriptions

  • We make every effort to ensure product descriptions, images, and prices are accurate.
  • Colours may vary slightly depending on your screen or device.
  • All products are subject to availability.

4. Pricing & Payment

  • Prices are listed in GBP (£) and include VAT (where applicable).
  • Payment must be made in full at the time of purchase.
  • We accept major credit/debit cards and other payment methods offered at checkout.

5. Orders & Contract

  • When you place an order, you’ll receive an email confirming receipt. This does not guarantee acceptance of your order.
  • A contract is formed once payment has been processed and your order has been dispatched.
  • We reserve the right to cancel or refuse an order if a product is unavailable, incorrectly priced, or suspected of fraud.

6. Delivery

  • Please refer to our Delivery Policy for full details on processing times, costs, and courier services.

7. Returns & Refunds

  • Please refer to our Returns & Refunds Policy for information on returns, exchanges, and faulty items.

8. Gift Cards

  • Gift cards are valid for 12 months from the date of purchase.
  • They cannot be exchanged for cash or replaced if lost or stolen.

9. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • Nothing in these terms excludes or limits liability for death or personal injury caused by negligence.

10. Intellectual Property

All content on this website (text, images, logo, design) is the property of The Little Baby Company and may not be used without permission.

11. Privacy

Your privacy is important to us. Please see our Privacy Policy for details on how we collect, use, and protect your data.

12. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to These Terms

We may update these Terms & Conditions from time to time. Please check this page regularly for any changes.